Social media gets thumbs-down in US poll

JournalismPakistan.com | Published: 6 April 2019

A new NBC News/Wall Street Journal poll indicates significant distrust among Americans towards social media, particularly Facebook. Despite concerns over misinformation, a majority still use these platforms daily.
Summary

WASHINGTON - Americans are fearful about the impact of social media firms such as Facebook and Twitter, with many saying they spread misinformation and divide the country, even though most people still use these networks, a new poll showed on Friday.

The NBC News/Wall Street Journal poll found 57 percent of Americans believe social media sites do more to divide the country, and 55 percent said the networks are more likely to spread “lies and falsehoods” than genuine news and information.

“Social media — and Facebook, in particular — have some serious issues in this poll,” said Micah Roberts of the Republican firm Public Opinion Strategies, which surveyed with the Democratic firm Hart Research Associates.

“If America was giving social media a Yelp review, a majority would give it zero stars.”

According to the survey, 61 percent think social media does more to spread unfair attacks and rumors against public figures and corporations, compared with 32 percent who say it helps hold those public figures and corporations accountable.

And 82 percent say social media sites do more to waste people’s time, compared with 15 percent who say time on these networks is well-spent.

The survey comes after a wave of scandals about manipulation of misinformation on social media, and with President Donald Trump and his allies attacking internet platforms over what he claims is political bias.

Despite the concerns, 69 percent of those polled said they use social media at least once a day. The poll also found 59 percent of Americans believe that technology, in general, has more benefits than drawbacks.

The public appeared split about whether the federal government should break up the largest tech companies like Apple, Amazon, Google, and Facebook — 47 percent agreed, and 50 percent disagreed.

Some 60 percent of respondents said they don’t trust Facebook at all to protect their personal information — a finding following a series of revelations on how Facebook collects and shares personal data. That was a far higher percentage of distrust than for Amazon (28 percent), Google (37 percent) and the federal government (35 percent). - AFP

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