JournalismPakistan.com June 29, 2013
Look this is really taking the saga to another level but you have to listen. Remember last week, I wrote this piece about the debt trap and how these credit cards kill you and kill you slowly and surely. Well, I shared with you the great feeling it is that I got rid of a 14-year-old albatross round my neck (you can call it a millstone if you like) and was debt free, hurrah, hurrah.
Well, how about them green apples. The banks haven’t cancelled the cards despite dozens of reminders and emails and calls. So this morning I get a call from one of the banks and this call centre woman says I owe 11 dirhams and can I pay it by this afternoon because the card is still active.
Pull the plug and de-activate it, I say and don’t call me again.
So they call me again and say that they cannot de-activate the card unless collections department clears it and I say, damn it all, I have written to your stupid collections department now get off my back. Besides which the card in question is defunct by three years, they never flipping gave me a new one. So tell me anyone out there how is a dead card active?
Can you believe it? I am enraged, like if I saw a banker I’d cheerfully wring his neck. Who are these people they can do this? There is one bank which collected a princely sum after weeks of haggling and now will not answer my e-mails. We send one every morning asking them to confirm they have cancelled the cards but they won’t do it.
Is there any legal remedy for any of us, any forum or experience that can signpost a way out forever and ever. Like have you ever been that angry, the blow your mind, see red rage…or been in this position and done something about it.
(The writer is a Senior Editorial Advisor of Khaleej Times and the paper’s former Editor. He has also been the Editor of Gulf News, Gulf Today, Emirates Today and Bahrain Tribune)
Dawn, December 15, 2016
If my call is so important to them, why don’t they answer it for 22 minutes?
How come when I want to, but something specific online is the only item out of stock.
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